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Every review answered in 30 minutes.

AK
Arun Kumar
2h

Amazing food and excellent service! The biryani was the best I've had.

MN
Meera Nair
5h

बहुत बढ़िया अनुभव! स्टाफ बहुत विनम्र था और खाना लाजवाब।

Incoming reviewsReplied · posted to Googleമലയാളം · हिन्दी · English

AuReply writes a warm, professional reply to every Google review — and pings you on WhatsApp the moment it posts.

7 days free · no card
Just now
MN
Meera Nair · 5★
replied in 21 min
Today
1,284
replies posted

AuReply writes a warm, professional reply to every Google review — and pings you on WhatsApp the moment it posts.

THE 11:47PM PROBLEM

You're asleep. A 2-star review just landed.

It's the first thing every new customer reads — and it sits there until you wake up. Unless it doesn't.

11:47PM · GOOGLEUNANSWERED
RS
Rahul S.
★★☆☆☆

Waited 40 minutes and the order was still wrong. Nobody seemed to care.

Your reply will appear here…
AuReply
11 min later
11:58PM · GOOGLEREPLIED
RS
Rahul S.
★★☆☆☆
✳ Owner reply · posted in 11 min

Hi Rahul — genuinely sorry about the wait and the mix-up. I'd love to make it right; please DM us and your next order's on us.

✓ SENT TO WHATSAPP · YOU SLEPT THROUGH IT
THE 3AM SPIRAL YOU SLEPT THROUGH · 12:02 · 12:31 · 01:14 · 02:09 · 03:38
HOW REPLIES SOUND

Written like you wrote it.

AuReply reads each review, matches the reviewer's language and your tone, and posts a reply that sounds like you — not a template. You always stay in control.

See how replies are written →
LANGUAGES
മലയാളം · हिन्दी · English
matched automatically
AK
Arun Kumar
★★★★★2h ago

Amazing food and excellent service! The biryani was the best I've had.

✳ AuReply · 28 min

നന്ദി അരുൺ! ബിരിയാണി ഇഷ്ടപ്പെട്ടതിൽ സന്തോഷം — വീണ്ടും കാണാം!

✓ POSTED TO GOOGLE
⚑ Flagged for you

2★ from Ravi — "Cold food, long wait." Sent to your WhatsApp. No auto-reply.

BEYOND AUTO-REPLY

More than a reply tool.

Auto-reply is just the start. AuReply is becoming the complete Reputation Operating System — new capability every quarter.

  • Every new Google review answered in minutes
  • Per-rating rules: auto-reply the good, flag the bad
  • Replies in English & Malayalam, in your tone
  • Instant WhatsApp alert on every review
  • Track competitors’ ratings, reviews & hours
  • Rating-drop & review-surge alerts to WhatsApp
  • Profile Health Score with fixes to rank higher
  • Dashboard, trends & full reply activity log
  • Ask happy customers over WhatsApp & SMS
  • Pre-screen: happy → Google, unhappy → private
  • Printable QR stands for in-store reviews
  • Tuned for restaurants, clinics, hotels & retail
  • Vertical keywords, templates & benchmarks
  • Metrics that match how you’re judged
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Auto-Replied
AK
Arun KumarAuto-replied
2 mins ago
☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆

Amazing food and excellent service! The biryani was the best I've had in a long time.

AuReply Auto-Response

Thank you so much, Arun! Thrilled you loved the biryani — see you soon!

Overview
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Reputation Intelligence
Sentiment score
82%
1,284 reviews analyzed
Topic alerts
3 active
Monitoring 12 topics
Insights generated
12
This period
Sentiment trend (12 weeks)
Sentiment breakdown
Positive
Neutral
Negative
Overview
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Review Generation
WhatsApp Review Requests
Send automated review requests directly to your customers' WhatsApp. Happy customers are seamlessly routed to your Google Business Profile.
+91 98765 43210
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Sent this month
240
Conversion rate
18.5%
In-Store QR
Print and place on tables or counters
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Overview
Inbox
Reputation
Requests
Settings
Industry Packs
Restaurant
Clinic
Hotel
Auto-Reply Templates
Optimized for hospitality and food service.
Positive Review
"Thank you for dining with us! We're glad you enjoyed the [Dish]. Hope to see you again soon."
Negative Review (Wait Time)
"We sincerely apologize for the wait time you experienced. We are actively working on improving our table service speed..."
Tracked Keywords
Topics the AI monitors.
Food Quality
Wait Time
Ambiance
HOW IT WORKS

Three steps, then it runs itself.

01

Connect

Link your Google Business Profile in one click via secure Google OAuth. We never see your password.

02

Customize

Set your reply tone, choose which star ratings auto-reply, add custom instructions. Your rules.

03

Relax

Every new review gets a professional reply within 30 minutes. You get pinged instantly on WhatsApp.

★★★★★
"A customer left a 5-star review at 11pm. By 11:28pm, AuReply had replied with a personalized thank you mentioning the exact dish they loved. My competitor's reviews from last month are still unanswered."
RESTAURANT OWNER · BENGALURU
YOU CONNECT
AUREPLY DOES
G
Business Profile
G
Reply on Google
W
WhatsApp alert
Reputation tracked
AUREPLY AI
YOU CONNECT
G
Business Profile
AUREPLY AI
AUREPLY DOES
G
Reply on Google
W
WhatsApp alert
Reputation tracked
AUTOMATION

Connect Google once. We handle every reply.

AuReply links to your Google Business Profile, reads each new review for language and sentiment, writes a reply that sounds like you, and posts it straight back on Google within 30 minutes — then alerts you on WhatsApp and keeps track of your rating and local competitors.

1-click Google connect<30 min reply, on GoogleInstant WhatsApp alert
See how it works →
USE CASES

Built for businesses like yours.

Every industry where Google reviews drive real revenue.

Restaurants & cafes

One unanswered complaint can cost ten customers. Food businesses live and die by Google reviews.

Salons & spas

Personal-service businesses run on word of mouth. Reviews are your most powerful marketing tool.

Clinics & hospitals

Patients check Google before choosing a doctor. Your reputation is your referral engine.

Retail stores

Customers check your rating before walking in. Stay ahead with active review management.

Hotels & homestays

Travelers book on reviews. A thoughtful reply can turn a complaint into a repeat guest.

Service businesses

Electricians, plumbers, contractors — anyone with a Google listing benefits from pro replies.

PRICING

Simple, transparent pricing.

No hidden fees. No contracts. 7-day free trial on every plan.

GENERALLY AVAILABLE

Starter

₹999 /mo
1 Google Business location
Up to 50 reviews/month
Auto-reply 3–5 star reviews
WhatsApp notifications
Multi-language replies
Basic dashboard
Start free trial
MOST POPULAR

Pro

₹1,999 /mo
Up to 3 locations
Unlimited reviews
All star ratings configurable
Custom reply instructions
Priority WhatsApp support
Full analytics dashboard
Monthly reputation report
Start free trial
FOR CHAINS

Business

₹3,499 /mo
Unlimited locations
Unlimited reviews
Everything in Pro
Team access (3 users)
Competitor review tracking
Dedicated support
API access
Start free trial
ALL PLANS INCLUDE A 7-DAY FREE TRIAL · NO CREDIT CARD REQUIRED
FAQ

Common questions.

Not at all. Setup takes 5 minutes — connect your Google account, set your preferences, and you're done. If you can use WhatsApp, you can use AuReply.

Stop losing customers to unanswered reviews.

Join businesses already using AuReply. 7-day free trial, no credit card required.

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7 DAYS FREE · NO CARD